The Importance of Dealing with Problem Employees

Whenever I teach a class to government managers, I pose the following question: What does the government do with a problem employee?” Immediately, members of the audience answer either, “they move him” or “they promote him.” In essence, the people who are responsible for managing the government’s employees believe that the best way (or the […]

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Challenges Facing the U.S. Department of Veterans Affairs (VA) Part 7: A Summary of Recommendations

This is the seventh and final post of a seven-part blog series that chronicles and attempts to dissect and explain the recent and growing issues and challenges negatively affecting the U.S. Department of Veterans Affairs. In order to help preclude future abuses and to provide better service to America’s veterans, VA must address the underlying […]

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Challenges Facing the U.S. Department of Veterans Affairs (VA) Part 6: Dedicated Servants & Temptations to Go Rogue

This is the sixth post of a seven-part blog series that chronicles and attempts to dissect and explain the recent and growing issues and challenges negatively affecting the U.S. Department of Veterans Affairs. Why have so many dedicated civil servants felt compelled to do things that are clearly inappropriate and perhaps illegal? I do not […]

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Challenges Facing the U.S. Department of Veterans Affairs (VA) Part 5: VA’s Culture

This is the fifth post of a seven-part blog series that chronicles and attempts to dissect and explain the recent and growing issues and challenges negatively affecting the U.S. Department of Veterans Affairs. In a report to the White House, Rob Nabors and acting VA Secretary Sloan Gibson stated among other things that: “A corrosive […]

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Challenges Facing the U.S. Department of Veterans Affairs (VA) Part 4: Inaccurate Data; Inadequate Technology

This is the fourth post of a seven-part blog series that chronicles and attempts to dissect and explain the recent and growing issues and challenges negatively affecting the U.S. Department of Veterans Affairs. Perhaps the single issue that has most hurt VA’s credibility has been the accuracy of its data, on both the VHA and […]

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Challenges Facing the U.S. Department of Veterans Affairs (VA) Part 3: VA’s Goals Are Unrealistic; Its Metrics Need to Be Revised

This is the third post of a seven-part blog series that chronicles and attempts to dissect and explain the recent and growing issues and challenges negatively affecting the U.S. Department of Veterans Affairs. Goals Set by the VA Are Unrealistic Given VA’s workload and the resources it has received, the goals that have been set […]

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Challenges Facing the U.S. Department of Veterans Affairs (VA) Part 2: Resources Have Not Kept Up With the Workload

This is the second post of a seven-part blog series that chronicles and attempts to dissect and explain the recent and growing issues and challenges negatively affecting the U.S. Department of Veterans Affairs. Why Has VA Fallen So Far in the Eyes of So Many? Many factors contributed to the current state of affairs of […]

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Challenges Facing the U.S. Department of Veterans Affairs (VA) Part 1: A Brief History of Growing Troubles

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How to Write an Effective Report in the Federal Government

Working in the Federal Government means you read reports. You’ll read hundreds, if not thousands, during your tenure. The reports no doubt vary in quality. Many may be difficult to follow. Others are full of bureaucratic language. Most reports are probably read by no more than a couple of people, and have little if any […]

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